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Contamination enforcement: the good, the bad, the ugly

Posted by Tyler Munro on Wednesday, February 13, 2019 8:00 AM

These days, contamination enforcement is all over the media—and rightly so. It’s a sticky issue. When it comes to getting people to adopt the right recycling behaviors, the last thing you want to do is alienate them. Unfortunately, contamination enforcement can do just that. Even worse, it can discourage residents from recycling altogether.   

Today, we’re going to look at how some communities are approaching contamination enforcement and whether or not their campaigns have proven successful.

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Topics: Recycling Outreach, Community Outreach

Managing your digital transformation

Posted by Tyler Munro on Tuesday, January 29, 2019 10:49 AM

Everybody’s talking about digital transformation, and rightfully so. Governments everywhere, from the UK to New York City have already formalized their digital transformation plans. Not to be outdone, small towns are also getting in on the fun.

This is all to say that digital transformation is more than a buzzword. It’s happening right now in communities across the planet, changing the way governments operate and deliver services to their residents.

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Topics: Recycling Outreach, Community Outreach

A multi-channel approach to recycling communications

Posted by Tyler Munro on Thursday, December 20, 2018 3:25 PM

We’re exposed to more information in one day than someone would have been over the course of their entire life in the 15th century. Granted, the medieval mind didn’t exactly have a lot of things to focus on: the plague, tending the crops, the plague, harvesting the crops… you catch the drift.

It’s no wonder we’ve become so selective about what we pay attention to and what we choose to ignore. There’s just way too much information floating around out there. Naturally, this makes it harder to communicate. For one, you’re competing for your residents’ attention. Not only that, but because they’re so overwhelmed with information, they’ve become far more selective about what they’ll engage with.

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Topics: Recycling Outreach, Community Outreach

5 reasons why your recycling program isn't performing

Posted by Tyler Munro on Thursday, November 29, 2018 12:13 PM

Getting your recycling program to achieve peak performance is no small feat. If you’re already there, kudos (also, what’s your secret… seriously?).

The struggle is real. Whether you’re fighting an uphill battle against recycling apathy in your community, struggling to hit your diversion rate targets, or looking for creative ways to do more with less, there’s no shortage of hurdles stopping you from hitting your goals. Sadly, there’s a shortage of good solutions, and there’s certainly no one-size-fits-all fix.

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Topics: Community Outreach, Recycling Rate, Recycling Barriers

Make your program better with 'What goes where?'

Posted by Tyler Munro on Wednesday, August 22, 2018 8:30 AM

The best weapon against contamination is recycling knowledge. When residents know what is and isn’t recyclable in your community, they make smarter disposal decisions, which directly benefits your solid waste program. 

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Topics: Recycle Coach Technology, contamination, Resident Outreach, Community Outreach, What goes where?

Prepping your residents for long weekend collection changes

Posted by Tyler Munro on Wednesday, August 8, 2018 9:31 AM

If you find yourself thinking about work over the holidays, you’re not doing it right.

Unfortunately, for too many frontline staffers in municipal solid waste, this is reality. That’s because holidays mean collection schedule changes in most communities. And when residents aren’t prepared for these changes, they turn to you. Which means, instead of enjoying a carefree long weekend filled with R&R, you’re spending time worrying about whether residents know when to bring their trash out.

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Topics: Recycle Coach Technology, Resident Outreach, curbside collection, holiday schedule changes, Community Outreach, collection changes

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